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Institute of Technology or Polytechnic

Otago Polytechnic
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New Zealand Diploma in Hospitality Management (Level 5)

This course is available


Level of Study



1 year


Want to work in a hospitality management role?

Gain the skills and attributes you need to tackle junior/trainee, supervisor or team leader roles across a range of hospitality sectors such as restaurants, bars, cafés, accommodation/hotels or catering. Our on-site training kitchen, café and restaurant will provide the perfect environment for you to gain hands-on, practical experience so you can build work-ready skills.

You will graduate from this programme as a highly capable individual with a standard of professional practice that will enhance your employment opportunities. You will be able to confidently and competently provide for the needs of your customers. In addition, you will be able to work independently in a variety of hospitality environments with some responsibility for the management and learning of others.

Skills required

  • The ability to work well under pressure
  • To have a good work ethic
  • A desire to constantly update your skills.

You will learn

Your learning will include how to manage facilities, inventory and supplies; how to monitor and maintain operations and staffing; and how to plan budgets and rosters. In addition, you will discover sales and promotion techniques and how to market a service product.

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