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Tasman International Academies
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NZ Diploma in IT Technical Support (Level 5)

This course is available


Level of Study



1 year

Next start date

Expected Jan 2024


Tasman International Academies


The IT Course at Tasman International Academies in Auckland, is a Diploma in Information and Communication Technology Technical Support (Level 5). This course provides students with the knowledge to work with current computing technologies and trend that meet industry requirements. You will gain a broad, skilled understanding of computer industry concepts in support and operations in order to specialise in IT.

Studying the IT Level 5 course, you will gain knowledge and practical skills to can be used in the organisations and develop academic abilities to pursue further studies such as a Diploma in Information Technology (Level 7).

Programme Structure

  • Operation Systems and System Support
  • Information Technology and System Support
  • Programming Principals
  • Computer Networks
  • Database Principals
  • Information Technology Operations
  • Information Technology Professional practice
  • Business System Analysis


You will be able to

  • Select, install and con?gure IT hardware and systems software to meet organisational requirements.
  • Apply a broad operational knowledge of networking and associated services and technologies to meet typical organisational requirements.
  • Configure and administer systems and applications to meet typical organisational IT support requirements.
  • Apply a broad operational knowledge of database administration to meet typical organisational data storage and retrieval requirements.
  • Troubleshoot and resolve a range of common system problems using appropriate tools and procedures.

Entry criteria

There are no mandatory prerequisites for this qualification.

Applicants enrolling are recommended to hold one of the following qualifications, or equivalent knowledge, skills and experience, but not compulsorily:

  • NCEA Level 2 or 3
  • New Zealand Certificate in Computing (Intermediate User) (Level 3)
  • New Zealand Certificate in Computing (Advanced User) (Level 4)
  • New Zealand Certificate in Information Technology Essentials (Level 4)
  • New Zealand Certificate in Information Technology (Level 5)

International Students must have IELTS of 5.5 overall with no band score lower than 5.0 or NZQA approved equivalent.

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