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Institute of Technology or Polytechnic

Otago Polytechnic
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New Zealand Certificate in Food and Beverage Service (Level 4) (Restaurant Services)

This course is available


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Take your food and beverage skills to the next level!

If you have completed the New Zealand Certificate in Food and Beverage (Level 3) (Café Services) (Bar Services), or equivalent, or have six months experience as a Food and Beverage Attendant and wish to consolidate your qualification then this is the programme for you.

The transferable practical skills you will gain will help you move into pre-supervisory food and beverage attendant employment in a variety of industry establishments anywhere in the world. You will also achieve your New Zealand LCQ (license Controller Qualification) which, coupled with work experience, is the pathway to becoming a Duty Manager.

Introductory business skills are also offered to enable you to understand business principles and to fast track your career in industry. Basic business communications, effective evidence collection and reflection skills, and financial reporting are a few of the skills we will help you gain while advancing your service knowledge and learning to be a shift leader.

Programme outcome

Upon successful completion of this programme, you will be able to monitor and maintain food and beverage service in the hospitality industry.

You will:

  • develop the skills required to identify Food and Beverage service requirements
  • apply the skills required to identify Food and Beverage service requirements
  • acquire the work essential skills to be able to evaluate performance in a work environment
  • showcase monitoring and maintenance of Food and Beverage service skills.

Skills required

  • Good communication skills
  • To have a good work ethic
  • Maturity and honesty
  • The ability to work well under pressure
  • Confidence when dealing with customers.

Your workload

On average, your time will be divided into approximately 25% of directed teaching and 25% of practical learning. You will then be expected to contribute 50% of self-directed study to complete the qualification successfully.

Further study options

On successful completion of the Level 4 programme, coupled with motivation and work experience, you will be in the perfect position to staircase into our New Zealand Diploma in Hospitality Management (Level 5).

Entry criteria

You need to have one of the following:

Successful completion of the New Zealand Certificate in Food and Beverage (Level 3) (Café Services) (Bar Services), OR
Six months experience as a Food and Beverage Attendant.

International students will be individually assessed to ensure you are ready for this study.

IELTS test: General or Academic score of 5.5 with no band score lower than 5; TOEFL paper based test (PBT): Score of 530 (with an essay score of 4.5 TWE); TOEFL internet based test (IBT): Score of 46 (with a writing score of 14); Cambridge english qualifications: B2 First or B2 First for schools with a score of 162. No less than 154 in each skill; Pearson test of english (ACADEMIC): PTE (Academic) score of 42 with no band score lower than 36; Language Certificate: B2 Communicator IESOL (LRWS) with PASS and no less than Pass in each skill.

Apply - By 30 April. Late applications will be accepted based on availability of places.

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