Institute of Technology or PolytechnicAra Institute of Canterbury
This course is available
Level of Study
Next start date
Equip yourself with management skills for the hospitality industry.
This Level 5 diploma will equip you with skills and knowledge for a wide range of roles within the hospitality industry, including trainee manager, supervisor or team leader.
You'll learn about leadership principles, how to build and maintain positive staff relationships, and how to monitor and maintain operating procedures and compliance requirements. Key areas covered include the importance of excellent customer service and how to work in collaborative, team-based environments within restaurant, bar, barista, hotel reception and accommodation contexts.
In addition, you'll gain a sound understanding of local and international tourism and the essential contribution tourists make to the hospitality industry. You'll undertake a practical work placement which will give you the opportunity to set personal and professional development goals.
A mix of delivery will be used, including class sessions, workshops, collaborative projects, industry visits, field trips, guest speakers and online learning. Throughout the programme your training will involve authentic situations and take place in real-life environments such as our on-campus restaurant, café, bar and barista training room, and our hotel reception and hotel suite.
On completion of this qualification you'll have the skills and confidence to work as a junior or trainee manager, supervisor or team leader across a range of areas within hospitality.
This qualification can lead to the New Zealand Diploma in Hospitality Level 6 and the Bachelor of International Tourism and Hospitality Management.
NCEA Level 2.
If you have undertaken examinations other than NCEA (e.g. International Baccalaureate, Cambridge Examination), Ara will assess your qualification for academic entry equivalency.
Still want to study but don't meet the Academic Requirements?
If you show that you have equivalent skills for tertiary study gained through study, work and/or life experience, you may be able to gain alternative entry.
Note: The number of courses you have to complete for this qualification may be reduced where you have relevant credits from previous study, or evidence of similar learning or experience in the workplace.
English language requirements:
IELTS test - Academic score of 5.5 with no band score lower than 5
SPEAKING - 5.0
READING - 5.0
WRITING - 5.0
LISTENING - 5.0
TOEFL Paper-based test (pBT) - Score of 550 (with an essay score of 5 TWE)
TOEFL Internet-based test (iBT) - Score of 46 (with a writing score of 14)
Cambridge English Qualifications - B2 First or B2 First for schools with a score of 162. No less than 154 in each skill
Pearson Test of English (Academic) - PTE (Academic) score of 42 with no band score lower than 36
INTERNATIONAL CLOSE DATE: 20 JANUARY FOR FEBRUARY START