New Zealand Certificate in Business (First Line Management) (Level 4)

Summary

To gain the technical skills and knowledge directly relevant to leading teams to achieve workplace objectives.

To provide the people and affective skills and knowledge for managing relationships within a workplace environment.

To produce dedicated, professional practitioners who hold a qualification which is well regarded by employers.

Technical knowledge and skills

Manage work flows in an operational context to achieve team objectives
Assess against agreed criteria and respond appropriately to achieve operational objectives

People skills

Motivate and involve a team to achieve the team’s objectives and contribute to the entity’s objectives.
Communicate to develop relationships with team members and stakeholders
Manage relationships within a team to sustain a productive workplace environment
Promote an inclusive environment to value diversity for positive performance for the entity

Affective skills

Demonstrate professional and ethical behaviour, in a socially and culturally appropriate manner in leading a team

Business environment

Adapt leadership styles for effectiveness in different environments
Comply with internal policies, legislation and other external requirements for the entity

Career Opportunities

Graduates of this qualification will have the skills and knowledge to work as a first line manager with responsibility for others, in a business entity.

Satisfactory Completion

To satisfactorily complete the New Zealand Certificate in Business (First Line Management) (Level 4) (front line leadership) programme of study, and be awarded the New Zealand Certificate in Business (First Line Management) (Level 4) qualification the student must successfully achieve:-

• A minimum of 60 credits in accordance with the Programme schedule for the New Zealand Certificate in Business (First Line Management) (Level 4) (front line leadership) programme of study.
• The student will normally be expected to complete the New Zealand Certificate in Business (First Line Management) (Level 4) (front line leadership) programme of study full-time over six months or part-time over two years.