New Zealand Diploma in Hospitality Management (Level 5)

Summary

This internationally recognised qualification is your perfect launchpad. New Zealand has a global reputation for outstanding hospitality and world class bars, restaurants, and cafes. There’s no better place to start your career. Start your management career in hospitality with this internationally recognised qualification.

Lay the foundations for industry success with this practical one year programme. Build your skills in customer service, food and beverage supervision, commercial accommodation management, operations, resource management and more. Plus gain your Licence Controller Qualification (LCQ) and get real-life experience recruiting and training a customer service team.

Content

Core modules

You will need to complete all of the following papers:

• Facility and Resource Management
• Team Management
• Managing Perishability and Market Fluctuations
• Creating Positive Customer Service Environment
• Staff Leadership Project: Building a Customer Service Team
• Operating Procedures in the Hospitality Industry
• Advanced Food and Beverage Service Supervision
• Commercial Accommodation and Management

Outcomes

On completion of this programme, graduates of this programme will be capable of leading a small team and/or managing a small business unit within a larger organisation. You will be able to:

• Apply management theory to operational situations as they arise.
• Provide high levels of customer service through the direct provision of operational service.

Further study

Success in this Diploma qualifies you to enter:

• NZ Diploma in Hospitality Management Level 6
• Bachelor of Hospitality Management
• Bachelor of International Hospitality Management

Key information for students due to COVID-19: Aspire2 International has resumed face-to-face classes, and are accepting migrants, international students, and expats who are already in New Zealand. If you are an international student who is interested in studying with Aspire2 International, check back regularly and follow us on Social Media – so you can be updated on when our border will be open again to international students!