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Toi Ohomai Institute of Technology
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New Zealand Diploma in Hospitality Management (Level 5)

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This one-year course will set you up for a trainee management or team leader position in New Zealand’s booming hospitality industry. You'll learn about what’s involved in managing a department, facilities, inventories and supplies within a hospitality business, as well as how to monitor and maintain operating procedures.

You'll also find out how to work with other staff and build great relationships. During your studies you'll get plenty of practice talking with visitors and working at real events as part of a team. Lots of field trips during the year will put you in front of employers and show you what kind of organisations are involved in this growing industry.

Upon successfully completing the requirements you'll receive the award of:

  • New Zealand Diploma in Hospitality Management (Level 5)


  • Professionalism and core skills for tourism and hospitality
  • Introduction to the tourism and hospitality industry
  • Supervisory skills for tourism and hospitality
  • Hotel operations
  • Showcasing tourism, travel hospitality and gastronomy
  • Managing the customer experience
  • Planning and marketing for tourism and hospitality enterprise
  • Food and beverage operations


Junior or trainee hospitality management roles, supervisor or team leader roles across a range of hospitality sectors such as kitchens, restaurants, bars, cafes, accommodation, catering or hotels.


  • New Zealand Diploma in Hospitality Management (Level 6)
  • Postgraduate Certificate in Management
  • Postgraduate Diploma in Management
  • Master of Management

Entry criteria

  • NCEA Level 2 including passes in English or Te Reo Maori, plus 42 credits at Level 3 or equivalent, OR
  • a Level 3 or Level 4 qualification in a hospitality-related discipline (e.g., food and beverage service, accommodation services, hotel reception), or equivalent, OR
  • evidence of ability to meet the academic requirements

English Language requirements:

IELTS Academic score of 5.5 with no band score lower than 5.0; TOEFL Internet-based Test (iBT) score of 46 (with a writing score of 14); TOEFL Paper-based test (pBT) score of 550 (with an essay score of 5 TWE); Cambridge English Qualifications: B2 First or B2 First for schools with a score of 162. No less than 154 in each skill; OET: Minimum of Grade C or 200 in all sub-tests; PTE (Academic) score of 42 with no band score lower than 36.

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