Institute of Technology or Polytechnic
Ara Institute of CanterburyNew Zealand Diploma in Hospitality Management (Level 5)
This course is available
On-Campus
Level of Study
Diploma
Summary
This Level 5 diploma will equip you with skills and knowledge for a wide range of roles within the hospitality industry, including trainee manager, supervisor or team leader.
You'll learn about leadership principles, how to build and maintain positive staff relationships, and how to monitor and maintain operating procedures and compliance requirements. Key areas covered include the importance of excellent customer service and how to work in collaborative, team-based environments within restaurant, bar, barista, hotel reception and accommodation contexts.
In addition, you'll gain a sound understanding of local and international tourism and the essential contribution tourists make to the hospitality industry. You'll undertake a practical work placement which will give you the opportunity to set personal and professional development goals.
A mix of delivery will be used, including class sessions, workshops, collaborative projects, industry visits, field trips, guest speakers and online learning. Throughout the programme your training will involve authentic situations and take place in real-life environments such as our on-campus restaurant, café, bar and barista training room, and our hotel reception and hotel suite.
Entry criteria
Academic RequirementsNCEA Level 2
Alternative RequirementsStill want to study but don't meet the Academic Requirements?
If you show that you have equivalent skills for tertiary study gained through study, work and/or life experience, you may be able to gain alternative entry.
Note: The number of courses you have to complete for this qualification may be reduced where you have relevant credits from previous study, or evidence of similar learning or experience in the workplace.
English RequirementsWhat if English is not my first Language?
Overall IELTS 5.5 Academic
- 5.0 Listening
- 5.0 Reading
- 5.0 Writing
- 5.0 Speaking
If English is not your first language, we want to make sure that you will be successful in your chosen programme of study.
- Please provide a result from a test or qualification on the acceptable alternatives
- English Proficiency Outcomes Chart.
- If you are a New Zealand Citizen or Permanent Resident, complete an Admission and Enrolment form and Ara will contact you regarding a free assessment.
- If you are not a New Zealand Citizen or Permanent resident, please book a PTE Academic test through the Ara Examination Centre or complete an NZQA-approved English language test in your home country.
- IELTS scores used must be taken from a single IELTS Test Report Form and are valid for two years from the date of the test.
- What if I have achieved NCEA Level 3 University Entrance?
- You do not need to provide additional evidence of English Language skills.
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