Bachelor of Applied Management (Hotel and Tourism Management)

Summary

Tell me about this area Professionals manage day-to-day operations in hotels, resorts and tourism businesses, while keeping service standards, budgets and staffing on track. The work can include rooms and facilities oversight, customer experience, event and function coordination, sales and marketing support, and responding to issues quickly and professionally. In Aotearoa New Zealand, it involves sharing local stories and showing genuine manaakitanga (care for others) across everything from adventure tourism to arts, food and wine, and cultural events.

Would it suit me? This area could suit you if you like working with people and want a career that blends service with leadership. It helps to be organised, practical and good at juggling priorities. If you enjoy planning, solving problems on the go and bringing a calm, positive approach to busy days, you’ll fit right in.

What will I learn?

Hotel and tourism operations Rooms division and front office management Facilities and service systems management Customer engagement and experience design Tourism principles, transport and visitor flows Tourism policy, planning and destination thinking Strategic management and decision making Contemporary issues across the sector

How will I learn?

Interactive classes and applied workshops Case studies and industry scenarios Team-based projects and presentations Workplace-based projects in real organisations Work placement with workplace and academic supervision Blended learning using online tools and resources