New Zealand Certificate in Business (Administration and Technology) (Level 3)

Summary

Overview

*Subject to NZQA approval.

The administration team is often the oil that ensures the smooth running of a business or organisation.

Be an admin guru!

It takes systems knowledge and expertise to provide great service to the rest of the team and increase productivity. A New Zealand Certificate in Business (Administration and Technology) Level 3 will give you the knowledge to help take your career to the next level.

Who is this for?

If you want to kick start your administrative career or you want to formalise your existing skills then this qualification is for you.

What you will learn

Administration efficiencies
The administration team can be crucial in ensuring the smooth running of an office or organisation. You help solve problems before others know they exist and you keep the wheels turning. You will learn how to identify and develop solutions to common problems within the administrative function of an entity, ensuring reduced down time for the team and smooth systems.

Managing compliance
Every business or organisation has rules that have been put in place to make sure that the entity operates smoothly and in compliance with rules and regulations. This course will help you to understand those issues and make sure that you know how to put systems in place that ensure compliance.

How to communicate clearly
Clear communication is essential in a team environment – whether you are ensuring the roll out of smooth systems, handling customer enquiries or dealing with senior managers. With a qualification in administration and technology you will learn the skills required to ensure you communicate confidently and effectively.

Document presentation
To be a key member of the administration team you need to know about document management. Learn about the correct format to use for a variety of documentation and how to ensure you present a quality end product that hits the mark.