New Zealand Diploma in Hospitality Management (Level 6)

Summary

Become a front-runner in the hospitality industry with the New Zealand Diploma in Hospitality Management (Level 6). This Diploma will teach you how to manage all areas of a hospitality business from customer service and business strategies to sales and marketing.You will learn to:Manage and develop hospitality staff to ensure positive customer experiencesSelect and apply a range of communication, consultation, negotiation and reporting strategies to facilitate positive staff relationships in hospitality management situationsAnalyse and apply financial management techniques to attain productivity, yield and profitability requirements for a hospitality operationSelect and apply a range of strategic solutions, in response to changes in the hospitality business environment, in order to maintain or improve hospitality business performancePlan and develop future business strategies that encompass financial management, product development, sales and marketing and continuous improvement processes in a hospitality environment.This Diploma will equip you to work in management roles with minimal supervision across a range of hospitality sectors.