Institute of Technology or Polytechnic
Ara Institute of CanterburyGraduate Diploma in Hotel and Tourism Management
This course is available
On-Campus
Level of Study
Graduate Certificate or Diploma
Summary
OverviewGuest and visitor experiences depend on more than good service. They rely on strong operations, responsive teams, sound decision-making and an understanding of how tourism and hospitality businesses work in changing conditions.
This specialisation brings together rooms division management, tourism principles, hotel operations and contemporary sector issues. With applied learning in workplace contexts, you can strengthen your ability to support service quality, sustainable practice and operational performance across hotel and tourism environments.
Key features- Gain real business experience:
Build professional credibility through 200 hours of workplace projects.
- Use AI responsibly:
Develop practical AI capability while understanding ethical and effective use.
- Strengthen bicultural capability:
Build confidence applying te Tiriti-informed approaches in professional environments.
- Change direction faster:
Move into this business specialisation with just one year of study.
- Hotel and tourism operations
- Rooms division and front office management
- Facilities and service systems
- Customer engagement and experience design
- Tourism principles and visitor flows
- Tourism planning and destination thinking
- Strategic management and decision making
- Contemporary sector issues
- Sustainable hotel and tourism practice
- Professional communication and teamwork
- Culturally responsive service practice
- Workplace reflection and industry project work
Entry criteria
Academic RequirementsA Bachelor's degree in any field excluding hotel and tourism management
Alternative RequirementsApplications from mature students (over 20 years) are welcome. If you don't have the stated entry criteria, talk to us about whether you have the equivalent skills and knowledge or to determine if this is the right programme for you.
If you show that you have equivalent skills for tertiary study gained through study, work and/or life experience, you may be able to gain alternative entry.
Note: The number of courses you have to complete for this qualification may be reduced where you have relevant credits from previous study, or evidence of similar learning or experience in the workplace.
English RequirementsWhat if English is not my first Language?
Overall IELTS 6.0 Academic
- 5.5 Listening
- 5.5 Reading
- 5.5 Writing
- 5.5 Speaking
If English is not your first language, we want to make sure that you will be successful in your chosen programme of study.
- Please provide a result from a test or qualification on the acceptable alternatives
- English Proficiency Outcomes Chart.
- If you are a New Zealand Citizen or Permanent Resident, complete an Admission and Enrolment form and Ara will contact you regarding a free assessment.
- If you are not a New Zealand Citizen or Permanent resident, please book a PTE Academic test through the Ara Examination Centre or complete an NZQA-approved English language test in your home country.
- IELTS scores used must be taken from a single IELTS Test Report Form and are valid for two years from the date of the test.
- What if I have achieved NCEA Level 3 University Entrance?
- You do not need to provide additional evidence of English Language skills.
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