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New Zealand School of Education (NZSE)
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NZ Diploma in Technical Support Level 5

This course is available

On-Campus

Level of Study

Diploma

Campus

Auckland CBD Campus

Summary

Develop a broader understanding of core concepts and practical skills in IT, with a technical support focus, to better prepare you for an entry-level job in the ICT industry. Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.



This qualification prepares students for the following international certifications: CompTIA A+, CCNA1 and ITIL Foundation.


Entry criteria

Entry requirements

  • Open entry to students with interview
  • Preference will be given to students with qualifications in Information Technology Level 3/4 and above, and/or NCEA level 2/3 OR overseas high school certificate
  • English Requirements (International students): IELTS Academic score of 5.5 with no band less than 5.0 or other NZQA approved criteria.
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