Private Training Establishment
Techtorium - New Zealand Institute of Information TechnologyThis course is available
On-Campus
Level of Study
Diploma
Duration
1 year
Next start date
Expected Apr 2023
Campus
Techtorium - New Zealand Institute of Information Technology
The New Zealand Diploma in IT Technical Support (Level 5) is designed to help learners gain a working knowledge and basic understanding of IT systems and networking concepts. The New Zealand Diploma in IT Technical Support is perfect for anyone wanting to start in an entry-level IT role. Graduates of the New Zealand Diploma in IT Technical Support will have an awareness of the IT environment, appreciate the needs of users, and will be able to provide IT technical support.
IT support professionals help people, colleagues, clients and customers who use computer software and hardware and they ensure networks and websites are working well. They often work in teams with other IT professionals such as Systems Engineers, Network Analysts and Database Administrators. They can progress into more senior technical roles.
Educational Pathways
This qualification provides a pathway to a Level 6 specialist IT qualification. This may include:
Other intended pathways include undergraduate degree qualifications. This qualification may also equip learners to attempt optional industry certifications at the appropriate level and area of specialty. This qualification provides an education pathway from:
NCEA Level 2 or 3
Industry Pathways
For our Level 5 graduates, gaining employment as an entry-level engineer is paramount. We pride ourselves on having the best connections in the industry and being able to provide the industry with technically sound, hard-working, and certified graduates. Here are just a few of the roles you could gain:
There are no mandatory prerequisites for this qualification.
Applicants must be 18 years or older
Learners enrolling are recommended to hold one of the following qualifications, or equivalent knowledge, skills and experience.
• NCEA Level 2 or 3
• New Zealand Certificate in Computing (Intermediate User) (Level 3)
• New Zealand Certificate in Computing (Advanced User) (Level 4)
• New Zealand Certificate in Information Technology (Level 5)
Proof of English Language status (IELTS or TOEFL test results, or evidence that your medium of instruction has been English).
Disclaimer