New Zealand Certificate in Food and Beverage Service (Café Services and Restaurant Services) (Level 3)

Summary

About the programme

Become a work-ready graduate that can deliver excellent standards of food, beverage and customer service to enhance customer experiences on the West Coast. Gain a range of practical, personal, professional and technical skills that meet the high standards expected by hospitality employers.

Your study will include barista training so you can create coffee like a professional. It also covers food safety, food and beverage service training, and a wide range of hospitality skills. The programme offers different learning options for school leavers, job seekers, and people working in industry.

Core elements

Modules include a range of the following:

• Health and safety, food safety and security practices
• Food contamination and control methods
• Customer service techniques
• Workplace communication and professional practice
• Selling skills and product / service knowledge
• Coffee preparation and presentation
• Café counter service and table service
• Restaurant service
• Food preparation
• Nutrition in commercial catering
• Bar service, host responsibility, liquor legislation
• Hot and cold, alcoholic and non-alcoholic drinks
• Beer and wine service
• Matching beer and wine with food
• Culinary products and terms
• Food service styles and menu types

Further study paths

Cookery (Level 4)

Career opportunities

Graduates of this programme will have the skills to work in any workplace that provides food, beverages, and customer service in cafes, licenced and unlicenced restaurants, bars or clubs.